SERVICES DURING THE COVID-19 PANDEMIC
Virtual Plumbing Consultations by phone or video with our trained technicians
As our valued customer, and member of our shared community, your safety and wellbeing are our top priority. With continued news around coronavirus, we are taking steps to protect our customers and employees in the communities we serve. We are carefully monitoring the situation and strictly following guidance from the World Health Organization & CDC which means we may not be able to service some of your plumbing requests. As much as we want to service our customers, we want to also deem the physical encounter as necessary. With that, we are also implementing Virtual Plumbing Consultations with our technicians.
We have implemented the following additional measures to further reduce the risk of spreading the virus:
VIRTUAL PLUMBING CONSULTATIONS
In these times, we know that hot water and proper sanitation are of utmost importance and we are here to ensure that your home has hot water, flushing toilets, drains that are draining, water heaters that are working and fixtures that work properly.
We are all adapting to our “new” normal. With that, we will be offering Virtual Plumbing Consultations for $49.
For your safety and convenience, we are offering a call of up to 20 minutes with one of our technicians to remotely diagnose and provide solutions of your plumbing issues.
WE ARE TAKING ALL THE APPROPRIATE STEPS FOR YOUR SAFETY
·All employees and technicians will limit physical contact, including hand shaking with customers and other team members
·Service technicians will take extra precaution when entering a customer’s home, including but not limited to:
· Inquiring with customers if they have any symptoms of illness, have they traveled out of the country recently or been in contact with someone infected with the Covid-19 virus
·Wearing protective gloves, mask and shoe covers on every job
·Using clean drop cloths when required
Our technicians are aware of the symptoms, and if any employee is displaying potential signs, they will stay home to be evaluated by a medical professional.
We know that emergency plumbing needs arise even during extended health concerns and we are here for you for those situations. Some of you will have unforeseen plumbing needs during the upcoming days and weeks. We are committed to serving your household to the best of our ability – and maintaining the lowest health risk possible while doing so.
We are all in this together.
Thank you choosing Pro Finish Plumbing to be your plumber of choice. Now more than ever, we are reminded of the importance of serving our customers.
God bless us all.
From all of us at,
Pro Finish Plumbing